![]() ![]() This research employs qualitative method and analyzed the data by inductively. This research aim to know about the employee management in medical records division toward employee performance at Bina Kasih Pekanbaru Hospital. However, the issue appears on this research is the employee of medical record at Bina Kasih Pekanbaru Hospital conduct a double job or extra work, so that, the employee of medical record cannot focused in carry out their duty and pileup of medical records file in assembling activities. Therefore, the whole division or unit in hospital should apply the management function itself particularly in medical record division. The management function of POACE (Planning, Organizing, Actuating, Controlling, and Evaluation) is a system which cannot be separated from hospital management.
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